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Check Karachi Water & Sewerage Board Bill

Managing your utility bills can feel like a daunting task, but with the Karachi Water and Sewerage Board (KWSB) offering online services, it has never been easier to keep track of your water bill. In this guide, we’ll walk you through everything you need to know about the Karachi Water and Sewerage Board Bill, including how to check your bill online, get a duplicate copy, and pay it using various convenient methods.

Whether you’re new to this system or need a refresher, this comprehensive guide will simplify the process for you.

What is the Karachi Water and Sewerage Board Bill?

The Karachi Water and Sewerage Board (KWSB) is responsible for supplying clean water and managing the sewerage system in Karachi. Residents of the city receive their KWSB bill based on water consumption and sewerage services. Every household or customer has a unique 11-digit consumer number, which is used to track their water usage and generate their bill. This number is crucial when accessing your Karachi Water and Sewerage Board Bill online.

How to Check Your Karachi Water and Sewerage Board Bill Online

Gone are the days of waiting for your bill to arrive in the mail. The KWSB now offers an online platform where you can easily view your current bill, outstanding balance, and water consumption details. Here’s how to check your Karachi Water and Sewerage Board Bill online:

  1. Visit the Official KWSB Website: Go to the richmondkitchenrenovations.com website.
  2. Enter Your 11-Digit Consumer Number: You can find this number on a previous bill.
  3. Fill Out the Captcha: Verify that you are not a robot.
  4. Submit: Click the “Submit” button, and your bill details will appear on the screen.

This online system is not only convenient but also saves you from the hassle of manually tracking your bills.

How to Get a Duplicate KWSB Bill

Lost your water bill? Don’t worry—getting a duplicate bill from KWSB is easy. Here’s how you can retrieve a duplicate Karachi Water and Sewerage Board Bill:

Online Method:

  1. Visit the KWSB billing page.
  2. Enter your consumer number and captcha code.
  3. Click “Submit” to view and download your duplicate bill.

By Phone:

Call KWSB at 021-99245155 or 021-99230317 during office hours, and request a duplicate bill.

How to Pay Your Karachi Water and Sewerage Board Bill

Paying your Karachi Water and Sewerage Board Bill has been made incredibly easy with several payment options. Whether you prefer online payments or in-person transactions, KWSB ensures that paying your bill is simple and convenient.

Online Payment Methods:

You can pay your KWSB bill online through the following services:

  • JazzCash
  • Easypaisa
  • Internet banking services of major banks like HBL, UBL, and MCB.

Online payments allow you to avoid queues and pay from the comfort of your home. This also helps ensure that you never miss a payment deadline, avoiding late fees.

Physical Payment Locations:

If you prefer paying your bills in person, you can visit:

You can also pay your bill at the National Bank of Pakistan’s Awami Markaz branch, which is open from 10:00 AM to 10:00 PM.

How to Get a New Water Connection in Karachi

If you’re moving to a new property or need a new water connection, the KWSB offers a straightforward process. Here’s what you need to do to apply for a new water connection:

  1. Application Form: Collect the application form from the KWSB’s revenue office or download it from the official website.
  2. Required Documents: Attach proof of ownership or tenancy.
  3. Deposit the Fee: You will receive a challan for the processing fee, which must be deposited in a designated bank.
  4. Submit Application: After depositing the fee, submit the completed form along with the payment receipt at the revenue office.

This process is necessary to ensure you receive a legitimate connection without any delays or interruptions.

How to Register a Complaint with KWSB

In case of any issues related to water supply, sewerage services, or billing discrepancies, KWSB provides an easy way to file complaints. To register a complaint:

  1. Visit the KWSB Complaints Portal.
  2. Fill in your details, including your consumer number.
  3. Submit your complaint and track its progress using the complaint tracking feature.

This system allows you to easily resolve any issues without needing to visit KWSB offices in person.

A Brief History of Karachi Water and Sewerage Board

KWSB was established in 1983 to streamline water distribution and manage the growing demand for sewerage services in Karachi. Prior to this, water management was handled by multiple agencies, which led to inefficiencies and supply issues. With the creation of KWSB, all water-related services came under one governing body, allowing for better management of Karachi’s water supply.

The board has since initiated numerous projects to improve the water infrastructure and ensure that Karachi’s residents have access to clean water.

The Importance of Your Consumer Number

Your consumer number is your key to accessing all KWSB services, including checking your bill and filing complaints. This 11-digit number is printed at the top of your bill and is essential for managing your account online. Without this number, you won’t be able to retrieve your Karachi Water and Sewerage Board Bill or make payments.

KWSB Helpline & Complaint Numbers

  • Helpline Number: +92 21 9921 1100
  • Complaint Number: +92 21 9921 1111

KWSB Office Location in Karachi

The Karachi Water and Sewerage Board (KWSB) has its head office located at:

KWSB Head Office
Address: A. S. Awan Building, M.A. Jinnah Road, Near Ameer Shah Ghulam Ali Shah, Karachi, Sindh 74000, Pakistan.
Opening Hours:

  • Monday to Friday: 9:00 AM – 5:00 PM
  • Saturday & Sunday: Closed

This location serves as the central hub for KWSB’s operations and is accessible for residents to address any water supply or sewerage-related concerns.

Location Map

Find the KWSB office easily using the map below:

FAQs

Yes! You can pay your KWSB bill online through multiple e-payment platforms such as JazzCash, Easypaisa, and internet banking services. This allows for convenient, on-time payments without visiting a bank or post office.
If you misplace your bill, you can easily retrieve a duplicate bill online by visiting the KWSB website or calling their customer service.
You can contact KWSB by phone at 021-99245155 or visit their website for more information about their services.

Conclusion

Managing your Karachi Water and Sewerage Board Bill has never been easier with the various online tools and payment methods now available. By following the steps outlined in this guide, you can check your bill online, get a duplicate copy if needed, and pay your bill using multiple convenient options. Stay ahead of your payments and avoid late fees by utilizing these resources.